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Communication Across the Curriculum: Developing Faculty Resources to Enhance Student Success

Communication competency is recognized as one of the most important skills for a successful college and professional career. To support this outcome, writing courses have long been a requirement in higher education to bolster communication proficiency.  More recently, additional efforts have been developed to provide students with a larger framework, including the creation of Communication Centers on college campuses — rising from a grassroots movement in the 1980s to a more defined role in the early 2000s.

Today, colleges recognize the need for further multiple, scaffolded opportunities to practice language and presentation skills throughout a student’s academic lifespan. This includes learning oral and written skills found within their chosen career track. Such an approach, known as communication across the curriculum (CxC), enhances opportunities for students to both strengthen their communication abilities and to employ in-depth content area specifics.  Regrettably, however, many subject matter faculty feel ill-equipped and unsupported in their efforts to integrate communication into course curricula, expressing a need for more teaching assistance to provide student feedback on a range of communication skills — presentations, team projects, interpersonal skills — within the course framework.

Broeckelman-Post

Mason’s Melissa Broeckelman-Post, Professor and the Basic Course Director in the Department of Communication saw a need to intervene.  This thinking was shared by Broeckelman-Post’s colleagues at two other 4-VA partner schools — Virginia Tech’s Director of Undergraduate Programs and Senior Instructor in the School of Communication Brandi Quesenberry, and JMU’s Associate Professor in the School of Communication Studies and Basic Course Director Timothy Ball. They had connected at previous conferences and were sharing ideas on CxC but saw a 4-VA grant as an opportunity to concretely collaborate on scholarship that would be helpful for all institutions.

Together, they wanted to look more closely at what would be needed to develop a CxC program at each of their schools.  It was the 4-VA Collaborative Research Grant that allowed them to begin this important work.

“We knew that faculty members would greatly benefit with tools and techniques to provide their students feedback on the range of communication skills within their disciplines, including oral, written, team building, intercultural, and leadership,” explains Broeckelman-Post. “The first step in our plan was to reach out to Stephanie Norander, Executive Director of one of the nation’s leading CxC programs at University of North Carolina at Charlotte, to ensure that we utilize the best practices in building resources that will be effective for faculty on our campuses.”

Norander

From there, Broeckelman-Post, Quesenberry and Ball, assembled a team of graduate students at Mason, (Adebanke Adebayo, Aayushi Hingle, Lane Schwager, Shannon Taylor Heflin, Briana Stewart, and Sammi Tuckerman Munson) Virginia Tech (Emma Baumgardner) and JMU (Selim Njeim).  Their goal was to create a robust set of flexible tools to support faculty and student learning, including online resources, individual and small group faculty curriculum consultations, and in-class workshops to help faculty embed communication skills development within their disciplinary courses that can be shared across the institutions.

Before they began, the CxC team needed a greater understanding of just what faculty in a variety of disciplines perceived as important communication skills and what they believed to be helpful for their courses.  Three research question were developed:

  • RQ1: How do faculty across disciplines perceive and value communication?
  • RQ2: What types of support do faculty across disciplines need to incorporate communication assignments in their classes?
  • RQ3: What are the most important communication skills employers across disciplines are seeking?
Quesenberry

Faculty at all three universities were invited to join in an online study, with 232 accepting the offer. Participants represented a wide range of departments, including the social sciences, engineering and computing, health and human services, business and interdisciplinary or unspecified areas. Through the survey, a greater insight as to what aspects of communication that were important to faculty and for student’s careers was established. Notes Quesenberry, “While the results pointed us to the development of concrete communications packages, we were struck by the fact that 93.2% of all faculty identified communication as “extremely important” or “very important” to their major’s discipline.”  The CxC team knew that their work was needed.

A comprehensive overview of the faculty research survey was recently published in Communication Education, with all team members who contributed to the research component of the project receiving authorship credit. Another goal of the project was to create a website with communication resources for faculty across disciplines.  This robust site is now populated with a broad variety of tools to assist faculty to aid students with a range of projects including designing oral presentations, presentation performance and delivery, adapting presentations for audiences, and interviews: https://4va.gmu.edu/communication-across-the-curriculum-resources/.

The findings were shared at two different presentations at the National Communication Association annual convention.  They now plan presentations at additional local conferences including Mason’s Innovations in Teaching and Learning.

Ball

“Thanks to this collaboration, we were able to develop some important tools to build effective CxC programs at all three of our universities,” notes Ball.  “That’s a win for Virginia’s faculty and students.”

 

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Five 4-VA Schools Collaborate to Better Understand the History of Higher Education

 

The Council for the Advancement of Standards in Higher Education lists the History of Higher Education as an important core course that provides students the opportunity to bridge practice and theory. However, the class is rarely taught by historians and often lacks a focus on the historical thinking, research, and digital literacy skills necessary for a clear-eyed understanding of the higher education landscape.

This dilemma was on the mind of historian Kelly Schrum, Professor, Higher Education Program, and Affiliated Faculty in the Department of History and Art History at Mason.  It also concerned her colleague in the Higher Education Program at Virginia Tech, Assistant Professor, Chase Catalano. Together, via an initial 4-VA Collaborative Research Grant in 2020-2021, they wanted to integrate those missing skills into the class with the hope of increasing research opportunities and creating a valuable open educational resource (OER).

The project, launched during the pandemic, consisted of students at Mason and VT working together and in parallel to learn about the history of higher education while developing historical thinking and research skills.

The project was a great success. “The student-created asynchronous learning activity assignment worked very well, and fostered a true collaboration across our institutions,” said Schrum. In addition to the learning activity assignments, students and faculty contributed to a website, higheredhistory.gmu.edu; piloted a primary source learning activity in two different higher education graduate courses during Fall 2020; and expanded the project to a third course in Spring 2021.

Schrum, Catalano, and Sophia Abbot, a doctoral student at Mason, grew this work into a larger research project on teaching and learning the history of higher education. Thirty-five students agreed to share their work for analysis and 24 were interviewed after completing the course. The survey and interview data made clear that students appreciated the value and relevance of studying the history of higher education for both their curricular and professional goals. One student explained, “We were able to take what we learned in the course and apply it to the project in a way that was very effortless, and that really helped me think about history in a different way.”

The group presented their initial findings at the Conference on Higher Education Pedagogy in February 2021 which were very well received. They then began talking with colleagues around the commonwealth at William & Mary, James Madison University, and Old Dominion University. Their shared interest in improving history of higher education courses prompted Schrum to apply for an extension and expansion of the Collaborative Research Grant. Schrum’s co-PIs at the partner schools requested 4-VA Complementary Grants at their institutions allowing continued work together with a wider lens.

The expansion grant enlarged the initial team to include Assistant Dean for Undergraduate Education Ben Boone of W&M; Art Dean, Executive Director for Access and Inclusion, JMU; Kim Bullington, ODU’s Adjunct Assistant Professor, Educational Foundations and Leadership; and ODU’s Director of Community Outreach & Engagement, Bill Nuckols.

In addition to Abbot, key Mason student scholars on the project included graduate students Allison Loughry and Alicia Ellis, and undergrads Sodaba Azamy and Kelly Tcheou. These students contributed to research, website development, and publications.

The 4-VA extension grant had four key components: 1) collaborate with 4-VA institutions to improve teaching and learning about the history of higher education, and to teach a shared digital assignment;2) expand OER resources on the history of higher education in the United States to provide primary sources, secondary sources, and a database of college and university archives; 3) conduct research on how the history of higher education is taught nationally; and 4) conduct Scholarship of Teaching and Learning research on how students learn historical thinking skills and digital skills as they create asynchronous learning activities on this subject.

With the expansion grant in hand, the Mason, Tech, W&M, and JMU faculty members taught the shared assignment in Fall 2021. Students also explored asynchronous primary source learning activities created by students at all four institutions. ODU taught the shared assignment in Summer 2022. Students at ODU explored primary source learning activities created by students at the other institutions and then developed additional resources which will be shared across institutions in future semesters. Between the five institutions, more than 100 students built individual asynchronous primary source learning activities. Selected activities are publicly available at  https://sites.google.com/view/history-of-higher-ed/learning-activities-examples.

Sophia Abbot

Explains Abbot, “I developed countless skills while collaborating on this project: from deepening my own understanding of the history of higher education and the value of primary sources, to engaging students in authentic, student-driven, project-based assignments. I’ve been inspired by the historical research students have done through this cross-institutional assignment, especially on Virginia institutions—uncovering stories that are rarely told in commonly assigned texts and expanding their understanding of the colleges and universities within which they operate,”

Each school contributed OER materials for the website. In addition to primary and secondary sources, the website now contains a database of institutional archives with digitized content, including yearbooks. Thanks to the two undergraduate research assistants, Azamy and Tcheo, over 700 institutional archives were cataloged on the site, including 48 Hispanic-serving institutions (HSIs), 24 historically black colleges and universities (HBCUs), and 15 women’s colleges. Additionally, the list includes 63 community colleges which is especially important given the lack of attention to these institutions historically.

Azamy and Tcheo have also reviewed and analyzed 70 course syllabi submitted by History of Higher Education instructors across the U.S. They prepared a summary report of common readings and course topics. Their findings supported several academic articles now underway addressing how these courses are typically structured and taught. Their work, along with that of Loughry, also supported a grant proposal submitted to the National Endowment for the Humanities (NEH) Institute for Higher Education Faculty program.

The team credits the 4-VA grant for allowing members to do the diligent research necessary to create these important resources.

“This 4-VA project fostered meaningful and lasting collaboration across five Virginia institutions. While each university approached the history of higher education course from its own perspective, we were able to work together on a shared assignment that allowed for a rich learning experience among faculty and students across campuses. The results speak for themselves!” – Kelly Schrum, Professor, Higher Education Program, Affiliated Faculty, History and Art History, Mason

 

“I sincerely appreciated having an opportunity to collaborate with colleagues across the state for this 4-VA project. Through our conversations and research, I developed new pedagogical approaches that benefited students and deepened my thinking about the history of higher education.”
– Chase Catalano, Assistant Professor, Higher Education, VT

 

“We really enjoyed being part of this effort to expand student research on the history of higher education. Everyone came away from this project with a deeper understanding of how important it is to develop critical thinking skills and to look beyond our own institutions.”
– Ben Boone, Assistant Dean for Undergraduate Education, W&M

 

“The website, which holds a treasure trove of student research and engagement from a wide range of institutions, will be invaluable as we move ahead in studying the complex and influential histories of American higher education.”
– Art Dean, Executive Director for Access, and Inclusion, JMU

 

 

“When this asynchronous learning project was first introduced to the students, they were thrilled at the thought of not having to write a 20-page paper, however in the end, they did more work doing research on their chosen subject. They enjoyed this project because it allowed them a space for research and reflection, and it taught them how to create an interactive learning environment in an asynchronous environment. Being able to evaluate and participate in the projects created by other students in other universities across Virginia also taught them about their peers’ projects, too.”
– Kim Bullington, Adjunct Assistant Professor, Educational Foundations and Leadership, ODU



Outcomes:

Scholarly Conference Presentations

Catalano, C. & Hernandez, R. (2022, March). Why do we teach history? Instructor and student perspectives. ACPA-College Student Educators Conference, St. Louis, MO, United States.

Schrum, K., Abbot, S., & Catalano, C. (2022, January 6-9). History of Higher Education: Students Making Sense of Primary Sources by Designing Asynchronous Learning Activities [Poster]. American Historical Association, New Orleans, LA, United States.

Abbot, S., Schrum, K., & Catalano, C. (2021, November 13-15). Teaching Historical Thinking to Higher Education Graduate Students [Poster]. Southern Association for College Student Affairs, Norfolk, VA, United States.

Abbot, S., Schrum, K., Hernandez, R., Fong, W. L., & Loughry, A. (2021, October 26-29). Designing Digital Activities for Authentic Learning [Panel, Virtual]. International Society for the Scholarship of Teaching and Learning Conference.

Schrum, K. & Abbot, S. (2021, September 20-24). On-Demand: Engaging students online through a peer-to-peer asynchronous teaching assignment [On-Demand Presentation, Virtual]. Innovations in Teaching and Learning, Fairfax, VA, United States.

Abbot, S. (2021, September 20-24). SoTL Showcase [Panel, Virtual]. Innovations in Teaching and Learning, Fairfax, VA, United States.

Abbot, S., Schrum, K., & Catalano, C. (2021, February 3-5). Graduate Students Learning and Teaching History through Asynchronous Activities [Poster session, virtual]. Conference on Higher Education Pedagogy, Blacksburg, VA, United States.

Publications

Catalano, D., Schrum, K., Fay, E., & Abbot, S. (forthcoming, 2023). ‘I can learn from the past’: Making the history of higher education relevant through social justice education pedagogy. The History Teacher.

Loughry, A., Abbot, S., Schrum, K., & Catalano, D. (forthcoming 2023). Developing digital skills through a student-facilitated asynchronous learning activity. The Journal of Interactive Technology and Pedagogy.

Schrum, K., Abbot, S., Loughry, A., & Catalano, D. (forthcoming 2024). “I wanted to know!”: Engaging learners in the history of higher education through an authentic digital assessment. The History Teacher.

Schrum, K, Abbot, S., Fay, E., Loughry, A., & Catalano, C. (in process). Teaching historical thinking through the history of higher education.

External Funding

“Unpacking the History of Higher Education in the United States.”
National Endowment for the Humanities (NEH) Institute for Higher Education Faculty award.

Provost’s Graduate Student Travel Grant (January 2022)
American Historical Association Travel Grant (January 2022)
Southern Association of College Student Affairs Travel Grant (November 2021)

 

 

 

 

 

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Mason’s Rosenthal Earns Acclaim for New Book

 

Dr. Aharona Rosenthal, an adjunct professor teaching Hebrew for 4-VA@Mason Shared Courses has recently released her third book and first historical fiction novel to much acclaim.  Where the Lilacs Bloom Once Again has been lauded by the Literary Titans for Best Memoir, earned the Penn Craft Best Historical Fiction Award, was recognized by the International Firebird as the best book on the Holocaust, awarded five stars by The Readers Favorite, and nominated for an Outstanding Creator Award. Rosenthal’s recent interview by Romanian radio show Universul la feminin with Serena Adler generated listener praise for the book detailing her Jewish Romanian family and their lives prior to World War II.

Researched and written over a 12-year period by Rosenthal, Where the Lilacs Bloom Once Again is based on her family’s genealogical papers as well as exhaustive document examination from around the world. It follows the story of Rosenthal’s grandmother’s cousin Friddie Stoleru, who was falsely charged with treason and spent the 1930s in prison and forced labor camps. The book recounts the lives of her family members during a time in Europe when discrimination and the persecution of Jewish people was at its peak.

For Rosenthal, the book was a response to her father’s hand-penned request for his daughter to ‘tell the truth’ about the lives of their ancestors. “The response to the book has been tremendous — it has opened a floodgate of people sharing their own family stories,” says Rosenthal.  “For years, these narratives were buried deep.  It was not uncommon that families did not speak of the abuse for generations due to listening devices which were monitored by the Communist Party. Many atrocities have remained a secret.  Where the Lilacs Bloom Once Again has prompted so many to reach out and tell their truth.  I’m honored to have given a voice to so many that were silenced.” Rosenthal expects that sentiment to be heightened following the upcoming publication of her interview with reporter Livius Denis Grigorescu in the leading Romanian newspaper Adevarul.

 

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It’s a Dirty Job. But Someone has to do it. Team Van Aken Did.

Environmental engineers, local governments, and public policy leaders confront numerous challenges commonly faced at wastewater treatment facilities – increased usage, managing ebbs and flows (known as feast and famine in the industry) and often older, less effective sedimentation tanks — usually set near a watershed which limits space for additional construction.  Facing these constraints, molecular biologist and Mason Associate Professor Benoit Van Aken wanted to create a team to look carefully at how the use of a newer procedure, the use of aerobic granulation to speed sedimentation, might increase the effectiveness of these plants. When Van Aken learned about the 4-VA Collaborative Research Grants, it spurred him to seek funding which could bring his plan to fruition.

The grant could, Van Aken posited, build a connection between the Potomac Environmental Research and Education Center (PEREC) in Woodbridge, where Van Aken’s lab is located, and the Occoquan Watershed Monitoring Laboratory (OWML) in Manassas where the lab of Dr. Zhiwu (Drew) Wang, of Virginia Tech, is located.  Wang’s research focuses on biological engineering for wastewater treatment and the two centers could create a partnership as the OWML is responsible for management of water quality in the Occoquan watershed and the PEREC, located a few miles from the Occoquan Reservoir, is engaged in restoration of Potomac River and the Chesapeake Bay watershed.  Wang’s lab is equipped with pilot reactors and could generate bacterial material for the molecular analyses. Van Aken’s lab is equipped for DNA/RNA extraction and analysis, and sequencing library preparation, which could provide the tools to help understand the microbiology and functions of microbial communities developing in wastewater treatment systems.

Importantly, the two labs are located within an easy distance of the Prince William County wastewater treatment facility in Centreville, making it easy for the team to access sludge samples to for the research.

With the 4-VA@Mason grant secured, Van Aken got to work with his team.  Trips were made to the Centreville plant to obtain batches of aerobic granules.  Van Aken initially gave some of the sequencing studies to undergraduate students, but then hired Alison Gomeiz, a chemistry student studying for her master’s degree.  Van Aken met (via Zoom during the pandemic) with Gomeiz regularly to review her tests and consulted with partner Wang frequently to get his input on the testing.  Their goal was to assess what changes in the microbial community composition in aerobic granules compared to conventional microbial flocs.

Van Aken explains, “For more than a century, wastewater treatment has been based on bacterial cells or small cell aggregates dispersed in wastewater — activated sludge. Aerobic granulation exploits the capability of bacterial cells to co-aggregate into large, dense, spherical granules, which present remarkable advantages over dispersed cells for wastewater treatment, which can speed sedimentation and the removal of the biomass from the bottom of the tank.”

Because aerobic granulation has been successfully applied only in sequential batch reactors (SBRs), while most wastewater treatment plants operate in continuous flow reactors (CFRs), it was important to assess what changes happened in both the feast and famine conditions. Aerobic granulation is estimated to have to potential to reduce energy consumption in wastewater treatment by more than 60%.

Essentially, the team identified the changes associated with aerobic granulation.  This provided the ability to predict the functionality of bacteria in the new reactor system that facilitated the aerobic granulation process.  “There is a time where the bacteria received the hard water, that’s the feast conditions, where it receives a lot of nutrients. And we also studied the water when there is not much nutrient available — the famine phase,” says Van Aken.  “We were able to predict when we can reduce the retention time, that means the time it needs for the particle to settle down at the bottom of the tank. That’s a big advantage.”

Their work has already been disseminated in an article for Science Direct however, Van Aken says there is more work to be done. Thanks to the new relationship with the Wang lab, there many more opportunities ahead for this collaborative work.

Benoit Van Aken, Mason
Zhiwu (Drew) Wang, Virginia Tech

 

 

 

 

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Calls for Proposals: 4-VA@Mason 2023-24 Collaborative Research Grants

 

Mason faculty interested in piloting a novel research project in conjunction with colleagues at one of the seven other 4-VA schools in Virginia are encouraged to respond to the annual 4-VA@Mason Collaborative Research Grants (CRG) calls for proposals.  These grants, of up to $20,000, are designed to facilitate and support alliances which leverage the strengths of each partner university to improve efficiencies in research and higher education, reduce working in silos, and provide hands-on experiential opportunities for students. The grants encourage the development of baseline research projects in the sciences and humanities which could help fuel future research and funding.

The application link for the proposals is posted on the 4-VA@Mason grants page, which includes associated policies and procedures, as well as examples previous successful proposals.  Applications will be accepted through February 28, 2023, with funding available July 1, 2023.

“Although the 4-VA mission to identify and boost efficiencies in educational design and research was launched in 2010, it is our Collaborative Research Grants — introduced in 2013 — that have really made a difference for Mason and our partner schools,” explains Janette Kenner Muir, Vice Provost, Academic Affairs and Campus Coordinator of 4-VA@Mason. “So many of our awarded pilot research projects have provided a springboard for subsequent, major federal and private grants and boosted research competitiveness at Mason and throughout the collaborative.” Those schools are the College of William and Mary, James Madison University, Old Dominion University, University of Virginia, Virginia Commonwealth University, Virginia Military Institute and Virginia Tech.  In some cases, additional modest funding is available to co-PIs at the partner schools.

“Through the hundreds of 4-VA Collaborative Research Grants awarded throughout the state in the last ten years, 4-VA has truly made a difference for faculty, students and citizens statewide and beyond,” adds Muir.

 

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New Lab for Writing and Communication Launched with 4-VA@Mason Catalyst Funds

Even before Mason’s new, bright, and spacious Lab for Writing and Communications held its formal grand opening recently in the Johnson Center, the Lab was already a success.  Writing Center Director Susan Lawrence explained that soon after they finished the last coat of paint on their 20 individual consulting and training rooms, the Lab has been essentially booked solid with students looking for help with myriad writing and communication projects.  “We are busy every hour we’re open,” says Lawrence.

The Lab has been six years in the making — built with the thought of combining what was the previously separate Comm Center and Writing Center. The Communication Center primarily focuses on helping students with speeches and oral presentations and the Writing Center focuses on written projects.

While the result is a winner, the path to its completion included a series of important steps forward, helped in part by 4-VA@Mason.  As Melissa Broeckelman-Post, professor and basic course director of the Communication Department explained to 4-VA@Mason Campus Coordinator and Vice Provost Academic Affairs Janette Muir at the grand opening, “Without a doubt, 4-VA@Mason can and should take credit for helping get this to the finish line.”

The first step in support of the effort started in 2017-2018 when 4-VA@Mason awarded Broeckelman-Post with a Collaborative Research Grant to undertake a complete redesign of Mason’s COMM 100 and 101 courses, which were facing three challenges: increasing enrollment warranting a cadre of new instructors, reductions in teaching space, and needed revisions in course structure.  The grant provided funds for a serious critical analysis of this important Mason Core course and produced an efficient and effective course redesign.  Moreover, the redesign created cost savings which helped introduce individualized coaching sessions in the then “new” Communication Center where students could meet with student communication coaches to get feedback on outlines, video record and practice presentations, practice interviews, and work on developing group presentations.

The second 4-VA@Mason contribution came in the 2019-2020 academic year, when Brockelman-Post received a second grant for her proposal entitled “Communication Across the Curriculum: Creating Faculty Resources for Building Communication Skills in the Discipline.”  This project resulted in the creation of a robust set of resources to support faculty and student learning, including online tools, individual and small group faculty curriculum consultations, and in-class workshop resources to encourage faculty to embed communication skills development within their disciplinary courses.

Photo: John Boal

The most recent 4-VA@Mason assist, currently underway, is to support a thorough, multi-faceted research study across communication centers at three 4-VA universities – Mason, JMU, and Virginia Tech – to determine best practices for tutor training.  Assessment data will be collected via qualitative interviews with tutors at each of the participating institutions and a nationwide survey of communication center administrators, administrative assistants, and tutors.  The findings will be used to create open-access communication center online training modules for training future communication center tutors at participating institutions.

Jordan Wilkins (Communication Center consultant), Kathleen Rossell (Learning Resource Center Coordinator, INTO Mason) Photo:  John Boal

“Mason’s Lab for Writing and Communication is leading the way nationally in student communication support , and we’re proud that 4-VA@Mason has been a part of this success story,” concluded Muir.

 

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4-VA@Mason Funds Development of Higher Education Community of Practice for Robotic Process Automation

Although Robotic Process Automation (RPA), a relatively new software technology used to automate tasks and business processes, has been implemented predominantly in government and the private sector, it is relatively untapped in higher education.  Thanks to a 4-VA@Mason grant, that will soon change for Virginia colleges and universities. The RPA Initiative at Mason’s Schar School will be leading the charge with the development of a Community of Practice (CoP) for higher education institutions throughout the state.

Through this software automation, colleges can reduce mundane and tedious work of administrative staff and increase quality assurance.  The VA Academic RPA CoP will help institutions of higher learning become familiar with the software automation and provide opportunities to collaborate across the commonwealth to enhance student experiences. The CoP will be a collaborative effort among all Virginia schools of higher education to also overcome the technical, management, and operational challenges that arise in designing and deploying effective RPA programs and initiatives. This includes important initiatives like designing common standards for credentialing, ensuring privacy and security, and designing common performance metrics to gauge RPA’s institutional impact to increase effectiveness and efficiency.

“Bringing innovative thinking to our academic partners across the commonwealth is the hallmark of 4-VA. We believe that the Academic RPA CoP will deliver important resources which will not only save money for participating institutions, but also create a higher level of quality control,” says Janette Muir, Vice Provost, Academic Affairs, and 4-VA@Mason Campus Coordinator.

The technology is already employed at three 4-VA schools — at George Mason for Vendor Management, at William and Mary for Student Engagement and at Virginia Commonwealth University for Grant Management — with great success. At Mason, RPA technology reduced the vendor management process from 15-20 hours per week to just minutes, saving employees valuable time and increasing productivity. Additionally, the software digital automation reduced human error rates to zero and increased data entry accuracy to 100%.

The RPA Initiative envisions that the technology could be employed in a wide variety of departments, including Admissions, Student Services and Athletics. “We are eager to launch this pioneering project and look forward to helping determine how RPA can aid the academic sector through knowledge sharing, webinars, speakers, “best practices,” and updates on programs which could be automated to reduce repetitive work done today by academic personnel,” said Dr. David Rehr, Co-founder of the RPA Initiative.

For more information and to get involved, visit https://rpa-va.us/

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Effective Communication During Disaster Response: Managing the Minutia

Wenying Ji

While Wenying Ji, Assistant Professor in the Department of Civil, Environmental, and Infrastructure Engineering at George Mason University, has previously collaborated with Xinghua Gao (Virginia Tech) and Jundong Li (University of Virginia), he saw a new opportunity to take their research deeper through a 4-VA Collaborative Research Grant.  Through a 4-VA grant, Ji hoped, he and his fellow researchers could delve into an analysis of stakeholder communications during disaster response, an important addition to his ongoing research integrating advanced data analytics and complex system modeling to improve the performance of infrastructure systems.

Through the 4-VA program, Ji could receive funding from 4-VA@Mason, while his collaborators at Virginia Tech and UVA could also receive modest financial support from their universities through 4-VA.  Ji’s hopes came true as the 4-VA@Mason Advisory Board saw the potential in the research; thus, all collaborators obtained support from 4-VA.  Ji’s research aimed to model, analyze, and identify effective communication and collaboration patterns that stakeholders utilize in response to disasters.

As Ji explains it, during disaster response, the communication process among agencies is complex due to the involvement of a great number of agencies at different hierarchical levels and sectors–the federal, state, and local level agencies; non-governmental agencies; and private contractors. Ji’s goal was to extract effective communication and collaboration patterns through an analysis of historical disaster response documents and evaluate various possible communication and collaboration patterns that may affect stakeholder response.

Xinghua Gao

Their work began with Gao at Virginia Tech who was able to collect a range of valuable data sources (e.g., situational reports and government-issued guidelines) that document stakeholder interaction processes. The team considered situational reports from natural disasters, including Hurricane Irma in Florida and Hurricane Harvey in Texas, and studied the reports documenting a 10-day period.

Jundong Li

That information was sent to Li, who is an expert in graph modeling. From there, the data went to Ji and graduate student Yitong Li. Li performed much of the analysis and gained valuable, practical experience from the research.

The result of their research has produced a quantitative model which evaluates the impact of information flow on the effectiveness of disaster response. Based on the model, a metric was then designed to evaluate the probability of community satisfaction. The designed model and the metric provide governmental stakeholders interpretable insights for evaluating the impact of information flow on their disaster response effectiveness, so that proactive actions can be targeted for enhanced disaster response. The team’s approach promotes inter-organizational collaboration in emergency management by helping stakeholders easily identify effective communication and collaboration patterns.

Yitong Li

Following their successful research, the group produced a journal paper entitled “Robustness of Stakeholder Response Networks for Infrastructure System Protection” for the American Society of Civil Engineers Journal of Management in Engineering, a conference paper and a presentation entitled “Understanding the Dynamics of Information Flow During Disaster Response Using Absorbing Markov Chains” were produced for the Winter Simulation Conference.

Next steps for the team? They plan to submit the proposal to the Humans, Disasters, and the Built Environment (HDBE) program, which is an NSF funded grant.  “Thanks to this grant, we hope to take our project to the next level,” says Ji.

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4-VA@Mason and BAS: Getting to the Finish Line

For some students who begin their college career at Northern Virginia Community College (NOVA) — especially adult learners, first generation students and veterans — taking the leap to a four-year degree requires much more than negotiating transfer credits, selecting a class schedule, attending class, and doing homework.  For these students, sometimes finding time in the day for education is itself a challenge.  Life gets in the way. However, thanks to 4-VA@Mason and the Bachelor of Applied Science (BAS) program, there is a path for a smooth transition from that two-year experience to a four-year diploma.

BAS offers a unique curriculum which has grown from two specializations to eight concentrations with four in technology-rich fields.  Many BAS concentrations can be completed entirely online, or via a hybrid format. Importantly, BAS ensures that all credits are transferred from NOVA to Mason.

Although the BAS program has experienced growth over the years, with its humble start of 1 student in 2012, the BAS program has ballooned to an expected 170 new students in Fall 2020.  While enrollment rates have accelerated as the program has grown in size and strength, the COVID – 19 pandemic is thought to be the reason for the explosion of registrations in the Fall class.

“Because of our extensive online offerings, BAS has attracted a surge of students since in-person learning was discontinued in March,” explains BAS Academic Program Coordinator and Adjunct Professor Krystal Dains. “We recently held a virtual transfer orientation for our Fall transfers which was an absolute success.”

What’s more, Dains says, those students already in the BAS program experienced a seamless shift to the virtual learning world.  “Overall, I would say that BAS students were perfectly positioned to adapt to the sudden changes in their education. Since many of our concentrations can be completed entirely online, the abrupt move to online classes in the Spring did not seem to have a huge impact on our students,” explains Dains. “Although some students have previously chosen in-person courses, all of them have had at least some experience with online learning, so it wasn’t totally new territory.”

Through 4-VA@Mason, the BAS program has changed exponentially, including removing various barriers — such as age restrictions — which allowed more students access to the opportunity.  Additionally, the program has expanded the degree pathways, and is now offering degree completion programs in the following areas:

  • Cloud Computing
  • Cyber Security
  • Technology & Innovation
  • Managerial Leadership
  • Legal Studies
  • Health, Wellness, and Social Services
  • Human Development and Family Sciences
  • Applied Conflict Analysis and Resolution

Dains also notes that the Mason BAS program is built on flexibility.  Even the approach to constructing the degree pathway is nimble. “The benefit of this model we’ve created is, it’s really quick. We get the correct people around the table.  We decide the learning outcomes and which classes support them.  We develop the curriculum and submit it to Undergraduate Council (UC).  For BAS, once UC approves it, we are good to go,” says Dains.  “We are perfectly positioned to put a new program in place quickly so we can be on the cutting edge.”

While Dains is enthusiastic about the future of BAS at Mason, she points to the already realized success of graduates who are flourishing in their careers (See “BAS Program Opens New Doors”).

“We have so much potential for future growth,” says Dains.  “For me, it’s an exciting program to work with and a great opportunity to be a part of something new and growing — and growing fast.   Our technology offerings are the right degrees at the right time.”

 

BAS Program Opens New Doors for Army Veteran

After seven years in the Army, including deployments to both Afghanistan and Iraq, Gavin Amy returned to Northern Virginia to begin the next chapter in his life.  Studying his options, he decided to take advantage of his GI benefits and enroll at Northern Virginia Community College (NOVA).

His time at NOVA moved quickly thanks to several Russian language classes he had under his belt which were applied to his general studies courses.  He then began classes specific to an Associate of Applied Science degree in Cybersecurity.  Soon after, Amy learned about Mason’s Bachelor of Applied Science program which could help him see that next goal – a four-year degree.  “When I looked at the cybersecurity option in the BAS program, it offered a more practical and focused group of classes that could lead me to a job,” he recalls.

At the BAS orientation at Mason, Amy met his future counselor, Krystal Dains.  “Krystal answered all my questions that day” and, as Amy also credits, from that day forward. “She was my first exposure to the BAS program.  The transition to BAS was seamless and painless.  But probably what helped more than anything was Krystal.”

In 2019 Amy graduated from Mason with an Applied Science degree with a concentration in Cybersecurity. “In my second to last semester of undergraduate, I applied to the graduate program to get a Master of Science in Digital Forensics.”  The graduate degree allowed Amy even more opportunities in the job market.

Reaching his goal has resulted in a successful outcome for Amy.  He is beginning a new job in Incidence Response, which combines his academic experience in cybersecurity and forensics.  “I’m happy with what my academic career has led me to.”

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4-VA@Mason Awards 2022-2023 Collaborative Research Grants: Mason Faculty to Partner with Seven 4-VA Schools

Eleven pilot research projects, submitted from a wide range of departments across Mason, are set to launch July 1, 2022, thanks to funding from the state-sponsored 4-VA program. The 4-VA Collaborative Research Grants are designed to encourage new and innovative research conducted in conjunction with faculty at other 4-VA schools across the commonwealth.

“Our 4-VA@Mason Team as well as our Advisory Board were impressed by the depth and breadth of the proposals we received this year,” notes Janette Kenner Muir, Vice Provost, Academic Affairs and Campus Coordinator of 4-VA@Mason.  “From Athletic Training degrees for marginalized students to Green Infrastructure, from Rural Virginia Landownership Trends to Avian Window Collision, there’s going to be a terrific variety of research under our 4VA@Mason banner.”

In addition to promoting partnerships among the 4-VA schools, the Collaborative Research Grants provide seed money to prove out novel concepts which often go on to receive funding from public and private institutions based on the initial 4-VA catalyst funds.

For Dr. Kuo Tian, this grant will allow his team at Mason, with Dr. Ran Ji, and his colleague at Virginia Tech to closely analyze several critical factors in solid waste collection to develop a model for reducing the impact of waste.  As Dr. Tian illustrates in his proposal, the amount of municipal solid waste production is rapidly increasing in the U.S. due to population growth and urbanization, and can create ecological, economic, and societal challenges. With anaerobic digestion on the cusp of providing a promising technology to improve the sustainability of food waste, but which necessitates citizen participation, it is important to get a clear picture of real time garbage waste and the prospect and potential of community buy-in.  The team plans to partner with the Prince William County Solid Waste Division to conduct research, do community assessments, and provide a blueprint for implementation of the process.  “This grant is the first step to help us provide municipalities with a clear and success-oriented process of execution,” explains Dr. Tian.  “We are very hopeful that with our results, we can scale up the methodology with a subsequent larger research grant.  This subject is of great interest to public agencies.”

In addition to Mason, the 4-VA collective includes the College of William and Mary, James Madison University, Old Dominion University, University of Virginia, Virginia Commonwealth University, Virginia Military Institute and Virginia Tech.

“We look forward to telling the stories that develop from the excellent cross-institutional research that will soon be underway,” says Muir. “Congratulations to the Mason faculty receiving a 2022-2023 4-VA@Mason Collaborative Research Grant.”

The grant recipients are delineated below with the PI name, grant title, and co-collaborating schools:

Broberg, Shelby — Communication Center Tutor Training Needs Assessment and Open-Access Resource Development (VT, JMU)

Caswell, Amanda — Athletic Training JEDI Increasing Retention and Academic Performance of Athletic Training Students of Marginalized Students Through a Mentoring Program (JMU, ODU, UVA)

Doebel, Sabine — How Does Experience Support Working Memory Development in Early Childhood? (UVA)

Hanley, Daniel — Coordinated outreach across Virginia Universities and behavioral experiments to invent novel technology that reduces avian window collision mortality (WM)

Kim, Younsung — Assessing Green Infrastructure Potential Using Multi-Level Ecological and Economic Factors: The Northern Virginia Case (UVA)

Ranade, Nupoor — Ethical Data Analytics: Investigating Data Analytics as a Pedagogical Practice for the Humanities (ODU, JMU, VT)

Son, Byunghwan — Globalization in Reverse: The Diffusion of K-pop in the United States (UVA)

Tian, Kuo — Decision Support Tools for Smart Municipal Solid Waste Collection (VT)

Van Sant, Levi — Participatory Methods for Land Ownership Research in Rural Virginia (JMU)

Wang, Xuan — Data-driven Prediction and Regulation of Firing Rate Dynamics in the Brain (WM)

Weiss, Margaret — Co-teaching in Secondary Inclusive Classrooms: A Professional Learning Series  (VCU)

Established in 2010 upon the recommendation of the Governor’s Higher Education Commission and the Governor’s Commission on Economic Development and Job Creation, 4-VA is a partnership among eight universities in the commonwealth. 4-VA@Mason grants are offered in four broad areas—collaborative research, course redesign, shared courses, and degree completion.